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$ 783.82 / year

Billed annually. Cancel anytime.

Technical Support – Platinum

Unlimited diagnostic support
when it matters most.

  • Unlimited diagnostic phone support
  • Same-day technical support
  • Support on complex & intermittent faults
  • Help with DPF, EGR, AdBlue, injectors, turbo & more
  • Access to all online training (20+ hours)

Who it's for.

Workshops that want unlimited expert support for difficult and time-critical faults.

  • Everything above plus...
  • Access to 328 technical bulletins and growing
  • Online training videos and resources
  • Vehicle specific technical information
  • 24/7 access, anywhere
  • Self guided diagnostics
  • Member-only discounts on tools & resources
  • Email updates & new content alerts

Unlimited Phone Diagnostic Support

  • Real Vehicles.
  • Real Faults.
  • Monday to Thursday
  • Log your diagnostic job online
  • Receive a response within 3 hours
  • Your job is prioritised to get assistance at a time when you need it most!
  • Email summary of diagnostic advice and recommendations
  • Follow up on all jobs until complete

Access 328 Technical Bulletins

  • Search by vehicle make and model
  • Search by fault codes or symptoms
  • Instructional videos
  • New bulletins added every month
  • Bulletins are revised as required

Online training included

Access to all online training including our full library with 20+ hours of technical training videos accessible to all employees of the workshop.

  • Enrol you and your team
  • Videos, PowerPoint presentations & on-vehicle demonstrations
  • Technical articles to reinforce learning
  • Learning management system ensures training is delivered, tracked, and completed
  • 24/7 access, anywhere
  • Self guided diagnostics
Online Ultimate Common Rail Diesel Diagnostics

Online Ultimate Common Rail Diesel Diagnostics

We provide you with an understanding of what you are diagnosing and why. You...

Fuel Control Valves: Injectors

Fuel Control Valves: Injectors

Fuel control valves are critical components in the operation of modern diesel engines. This...

Fuel Control Valves: Fuel Pressure, Flow Control & Rails

Fuel Control Valves: Fuel Pressure, Flow Control & Rails

Fuel control valves are critical components in the operation of modern diesel engines. In...

Diagnosing ZD30 Nissan Patrol & Navara Online Course

Diagnosing ZD30 Nissan Patrol & Navara Online Course

Have you been getting stuck diagnosing older diesel systems? This 90-minute recorded webinar, Wired...

EGR Diagnostics & Testing Online Course

EGR Diagnostics & Testing Online Course

Mistakes are often made when diagnosing EGR fault codes. Understand how the Exhaust Gas...

Diesel Particulate Filter Diagnosing & Testing Online Course

Diesel Particulate Filter Diagnosing & Testing Online Course

Diesel Particulate Filters are one of the most misunderstood components of the modern diesel...

Common Diesel Faults Online Course

Common Diesel Faults Online Course

Explanation of symptoms, causes of failure, component function, diagnostic procedures, and recommended repairs. This...

Testing Injectors & Compression Using The Scan Tool Online Course

Testing Injectors & Compression Using The Scan Tool Online Course

Injector feedback values assist in diagnosing injector, intake, and compression issues. In this session,...

Diesel Scan Tool Familiarisation Online Course

Diesel Scan Tool Familiarisation Online Course

What information should you refer to when diagnosing a diesel? This 41 minute recorded...

Diesel Service Advisor Online Course

Diesel Service Advisor Online Course

We understand that some Service Advisors may not have experience working with diesel engines....

Exclusive Member Discounts

  • 5% off scheduled in-class training
  • 5% off online training
  • 5% off equipment and parts
  • $200 off HaynesPro subscription

Vehicle Owner Referrals

  • Added to the member's map
  • Includes workshop location
  • Includes workshop phone
  • Includes workshop website

HaynesPro Discounts For Members

HaynesPro Car

$170
$ 155 (AUD) Monthly
  • OEM-based data available on over 70 different makes providing comprehensive coverage
  • Can be used on 4 devices simultaneously with compatibility across desktop, tablet and mobile
  • Technical Service Bulletins, Common Faults & Recalls data to help save time when fixing common issues
  • VESA application allows step by step guided diagnostics with interactive wiring diagrams for quick resolution on DTC's
  • Repair Times Guide with overlapping calculation technology to ensure accurate quoting
  • Service Schedules, Lubricants & Fluids capacities, Torque Settings, R & R procedures and much more!

HaynesPro Truck

$170
$ 155 (AUD) Monthly
  • Truck and trailer data
  • Manufacturer compliant maintenance plans
  • Repair instructions and technical exploded views with built-intightening torques
  • Electronics and VESA™ for Trucks
  • Component location of fuse boxes, relays
  • Component diagrams
  • Recalls, TSBs and Cases

Car & Truck

$320
$ 295 (AUD) Monthly
  • Car, truck & trailer data
  • OEM-based data available on over 70 different makes providing comprehensive coverage
  • Can be used on 4 devices simultaneously with compatibility across desktop, tablet and mobile
  • Technical Service Bulletins, Common Faults & Recalls data to help save time when fixing common issues
  • VESA application allows step by step guided diagnostics with interactive wiring diagrams for quick resolution on DTC's
  • Repair Times Guide with overlapping calculation technology to ensure accurate quoting
  • Service Schedules, Lubricants & Fluids capacities, Torque Settings, R & R procedures and much more!
Bundle

Expert Support For Your Workshop

Independent workshops

Diesel specialists

Dealership service departments

Fleet maintenance teams

Apprentices and developing technicians

What our members say...

Ipswich City Mechanical - QLD
Having a subscription with Diesel Help is like having that little guru sitting in your corner waiting to help you when something comes along that you need some additional help or explanation with. It's great to have an expert in the industry to collaborate with when we need help.
Kariong Automotive - NSW
We really appreciate your services and found it very useful. You are providing a very amazing service and the phone call I had with Clinton helped back up my diagnostic pathway and provided me with the reassurance that I needed.
Ben
Ben
Independent Light & Heavy Workshop, SA
Their expertise and resources saved us both time and money, enhancing our efficiency and service quality.
Wayde
Wayde
Independent Workshop, QLD
Big thank you! Helped me greatly with a stubborn DPD warning light on an Isuzu MU-X that would not clear.
Mitchell
Mitchell
Independent Workshop, NSW
You are providing a very amazing service.

Structured guidance for your workshop team.

Get the diagnostic support you need

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DIESEL HELP AUSTRALIA CLOSURE

Diesel Help Australia will be closed on Monday 5 October for the King’s Birthday Public Holiday in Queensland.

Our office and all support services will be unavailable during this time.

Normal operations will resume on Tuesday 6 October.

Thank you for your understanding.