Global Basic

$ 250.10 / year

Global Basic is a cost effective option for those who like to nut out
the problem themselves with some guidance to avoid a misdiagnosis of fault codes and symptoms.

Our technical bulletin library is the first point of call for our members

Description

Access 230+ Technical Bulletins
Search by vehicle make and model

Search by fault codes or symptoms

Instructional videos

Easily locate our FAQ bulletins

New bulletins added every month

Bulletins are revised as required

 

Online Training for You
The Diesel Service Advisor

DPF Diagnostics & Testing

Exclusive Member Discounts
5% off in-class training

5% off online training

Regular Communications
Monthly meeting The Pump Room

Monthly newsletter

Additional information

Diagnostic Phone Support

There is 𝗡𝗢 over the phone diagnostic assistance & 𝗡𝗢 upgrades on Global Basic.

If you require diagnostic assistance consider joining the Platinum, Gold or Silver level membership.

Subscription Details

𝗗𝗶𝗲𝘀𝗲𝗹 𝗛𝗲𝗹𝗽 𝗚𝗹𝗼𝗯𝗮𝗹 𝗕𝗮𝘀𝗶𝗰 𝗶𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗮𝘂𝘁𝗼𝗺𝗼𝘁𝗶𝘃𝗲 𝘁𝗿𝗮𝗱𝗲 𝗴𝗹𝗼𝗯𝗮𝗹𝗹𝘆.

𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧
Diesel Help Australia’s business is diesel diagnostics, consulting and training. Our recommendations and advice are provided by qualified, knowledgeable and experienced Diesel Technicians. We strive to fulfil your business, staff and customers requirements to ensure that your technicians are instructed to the best of our knowledge and capability.

While Diesel Help Australia will be providing assistance, such a role is advisory. The actual implementation of diagnostics, services and repair will be carried out by yourself [the qualified technician] and you will be accountable for the results. All recommendations and advice on repairs should be carried out using the correct / appropriate specifications and tools.

● 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗯𝘂𝗹𝗹𝗲𝘁𝗶𝗻𝘀 are not scheduled and are uploaded to the website for members to access using website login.

● Global Diesel Help Members receive 5% discount on training courses – this is visible once you sign into your member account.

● The Pump Room aims to bring members together through an online monthly meeting – if minimum numbers are not reached the event will be cancelled.

● Newsletters will be emailed monthly.

This is an annual membership scheduled to 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆 𝗿𝗲𝗻𝗲𝘄.
An email reminder will be sent 5 days prior to your membership renewing – the membership may be cancelled at any time by the purchaser, or for assistance contact by phone or email.

Delivery Policy
Delivery of membership is immediate once payment has been processed via the website.
𝗖𝗮𝗽𝗿𝗶𝗰𝗼𝗿𝗻 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 orders are processed during business hours and may experience a delay as these processes cannot be automated and requires a manual credit check as per Capricorn’s Terms and Conditions.
A copy of your paid invoice will be sent via email generally within 48 hours.

Returns & Refunds

An individual membership includes access to online access to technical bulletins, online training and diagnostic information exclusive to only Diesel Help Members therefore is no set value to how much is obtained of this information.

Membership can be cancelled at any time – no pro-rata refunds will be payable.

Membership cancellation administration fee of 5% will apply if You have not cancelled prior to the automatic renewal date. Any associated refund fees from Stripe and PayPal will not be reimbursed as per their Terms and Conditions.

Membership fees may be subject to variations or increases, in which case members will be advised of any changes when renewal notices are issued.

Membership is not a credit account to purchase equipment and services.

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